Salary: £? - ? per year

Requirements:

• Degree-level education or equivalent experience in Business or IT.
• Foundation-level ITIL qualification is essential; additional service management qualifications are preferred.
• Substantial experience in test and release lifecycle coordination, System Acceptance Testing (SAT), and User Acceptance Testing (UAT).
• Proven ability to lead cross-functional teams and manage communication effectively with stakeholders at all levels.
• Strong analytical skills to assess business requirements and recommend procedural and technical solutions.

Responsibilities:

• Manage the release cycle by overseeing the development and execution of test plans against Core IT Systems, including Oracle Cloud, Duty Management Systems, and productivity tools (M365).
• Develop and validate testing criteria for ICT and business-wide use, ensuring delivered software is robust and meets functional standards.
• Lead testing strategies by collaborating with project teams and business users to define consistent testing approaches while identifying and managing risks and dependencies.
• Coordinate user test teams by leading subject matter experts through user testing, managing test cycles, documenting results, and collaborating with software suppliers to drive effective change.
• Work with experts to identify and implement opportunities for test automation and efficiency improvements.
• Estimate effort for tasks, identify risks that could delay releases, and ensure quality is maintained.

Technologies:

• Cloud
• ERP
• ICT
• ITIL
• Oracle
• Support

More:

We are recruiting for an ICT Test & Release Manager to work within the Merseyside Police Force in Liverpool. This is a temporary, full-time office-based role working 36.5 hours per week, Monday to Friday, with an end date in July 2027. The role focuses on evergreen cloud products, including the Oracle HCM/ERP/ECP platform, and offers the opportunity to make a significant impact in public services. We offer a collaborative environment, professional growth, and a supportive team that values mutual assistance and continuous learning. We are committed to inclusive and accessible recruitment and welcome reasonable adjustments where needed.

last updated 37 week of 2026